The agreement between Raidu Inc. and you for use of raidu.com and our products.
These Terms of Service (“Terms”) are a legal agreement between you and Raidu Inc. (“Raidu”, “we”, “us”). They govern your access to and use of the Raidu website at raidu.com, our marketing materials, free trials, and our paid products and APIs (collectively, the “Services”).
By accessing or using the Services, by clicking a checkbox or button indicating acceptance, or by signing an order form that references these Terms, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other entity, you represent that you have the authority to do so and that “you” refers to that entity.
If you do not agree to these Terms, do not access or use the Services.
The Services are intended for use by businesses and their authorized representatives. To create an account you must be at least 18 years old and capable of entering into a binding contract.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at the address in section 13 if you suspect unauthorized access. We may refuse registration, cancel accounts, or revoke credentials we determine to be inappropriate or in violation of these Terms.
Subject to these Terms and any order form or subscription you have signed, Raidu grants you a non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services for your internal business purposes during the term of your subscription.
You may not, and may not permit any third party to:
You will comply with all applicable laws when using the Services.
“Customer Data” means data, content, and materials you or your users submit to or generate within the Services. As between you and Raidu, you retain all right, title, and interest in and to Customer Data. You grant Raidu a limited, worldwide license to use Customer Data solely as necessary to provide, secure, and improve the Services, and as otherwise permitted in your signed Data Processing Agreement.
Raidu may use aggregated and de-identified data derived from your use of the Services for analytics, benchmarking, and product improvement, provided that such data does not identify you, your users, or any individual.
The Services, including all software, models, documentation, branding, and content (other than Customer Data), are owned by Raidu and protected by intellectual property laws. Nothing in these Terms transfers any ownership rights to you. Raidu reserves all rights not expressly granted.
If you provide feedback, suggestions, or ideas about the Services, you grant Raidu a perpetual, irrevocable, royalty-free license to use them without obligation to you.
Pricing for paid plans is set out in the order form, subscription page, or other written agreement between you and Raidu. Unless stated otherwise:
You are responsible for all applicable taxes other than taxes on Raidu’s net income.
These Terms apply for as long as you have access to the Services. Subscription terms are set out in your order form.
Either party may terminate these Terms or any subscription:
On termination: your right to use the Services ends; Raidu will make Customer Data available for export for 30 days, after which it may be deleted in the ordinary course; provisions that by their nature should survive (sections 4, 7, 8, 9, 10, 11, 12, 13) will survive.
Each party may disclose confidential information to the other party in connection with the Services. The receiving party will protect such information using reasonable care, use it only to perform under these Terms, and disclose it only to employees, agents, and contractors with a need to know who are bound by confidentiality obligations at least as protective as these Terms. Confidentiality obligations do not apply to information that is or becomes public through no fault of the receiving party, was already known without restriction, is independently developed, or is required to be disclosed by law (with notice to the disclosing party where permitted).
EXCEPT AS EXPRESSLY STATED IN A SIGNED AGREEMENT, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. RAIDU DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. RAIDU DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
AI-generated outputs and governance decisions surfaced through the Services may contain errors, omissions, or biases. You are responsible for reviewing outputs before relying on them and for the suitability of the Services for your particular use case.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
The limitations in this section do not apply to: (a) breach of section 3.2 or section 4; (b) a party’s indemnification obligations; (c) bodily injury; or (d) liability that cannot be limited under applicable law.
Subject to section 9, Raidu will defend you against any third-party claim that the Services, when used in accordance with these Terms, infringe a valid patent, copyright, trademark, or trade secret of that third party, and will pay damages and costs awarded against you in any such claim or in settlement of such claim, provided that you (a) promptly notify Raidu in writing, (b) give Raidu sole control of the defense and settlement, and (c) provide reasonable cooperation. Raidu has no obligation under this section for claims arising from Customer Data, your combination of the Services with non-Raidu products, or your use of the Services in violation of these Terms.
You will defend Raidu against any third-party claim arising from your Customer Data, your violation of section 3.2, or your use of the Services in violation of applicable law, and will pay damages and costs awarded against Raidu in any such claim or in settlement of such claim.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The parties consent to the exclusive jurisdiction of the state and federal courts located in Delaware for any dispute that is not subject to arbitration. Each party waives any right to a jury trial. Nothing in these Terms prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
We may update these Terms from time to time. The effective date at the top of this page reflects the most recent change. For material changes, we will provide notice through the Services or by email at least 30 days before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.
For questions about these Terms, including notices required to be given in writing, contact:
Raidu Inc. Email: legal@raidu.com Website: raidu.com
