How Raidu uses cookies and similar tracking technologies on raidu.com.
This Cookie Policy describes how Raidu Inc. (“Raidu”, “we”, “us”) uses cookies and similar tracking technologies on our public website at raidu.com and any sub-domains. It applies to all visitors and product trial users.
This policy does not cover the in-product processing of customer end-user data through the Raidu AI Firewall, AI Console, AI Trust Center, or Governance Explainability products. Those activities are covered by each customer’s signed Data Processing Agreement.
A cookie is a small text file that a website places on your device to remember information about your visit. Similar technologies include local storage, session storage, pixels, and tracking scripts. This policy covers all of these collectively.
We use three categories of cookies. Necessary cookies are required for the website to work and are always active. Analytics and Marketing cookies are non-essential and require your consent before we set them.
Necessary cookies enable core site functions such as page navigation, security, and remembering whether you have accepted or declined non-essential cookies. The website cannot function correctly without these.
| Cookie | Set by | Purpose | Retention |
|---|---|---|---|
__hssrc | HubSpot | Records that the visitor has restarted their browser, used to maintain a session | Session (deleted when browser is closed) |
| Cookie consent record | Raidu | Stores your cookie preference choice so we do not ask again every visit | 12 months |
Analytics cookies help us understand how visitors use the website so we can improve content and navigation. We use Google Analytics 4 for aggregated, de-identified analytics, configured with IP anonymization where applicable.
| Cookie | Set by | Purpose | Retention |
|---|---|---|---|
_ga | Google Analytics | Distinguishes unique visitors | 24 months |
_ga_ZQP62BX27X | Google Analytics | Maintains session state for our specific GA4 property | 24 months |
Marketing cookies allow us to recognize returning visitors, understand which content drives engagement, and personalize follow-up communications. We use HubSpot for contact and form analytics.
| Cookie | Set by | Purpose | Retention |
|---|---|---|---|
hubspotutk | HubSpot | Cross-session unique visitor identifier | 13 months |
__hstc | HubSpot | Stores the time of first visit, last visit, current visit, and visit count | 13 months |
__hssc | HubSpot | Counts pageviews within the current session | 30 minutes |
When you first visit raidu.com from a region that requires opt-in consent for non-essential cookies (the EEA, the United Kingdom, Switzerland, and other jurisdictions with equivalent rules), our cookie banner asks you to choose between:
You can change your choice at any time by clearing your browser’s local storage for raidu.com and reloading the page, or by contacting us at privacy@raidu.com.
For visitors from jurisdictions that require opt-out rather than opt-in (most US states), all categories are set by default and you can opt out from the same Cookie preferences flow.
The cookies above are set by services we use as sub-processors for our website operations:
For visitors in the EEA, UK, or Switzerland, transfers to these US processors are governed by Standard Contractual Clauses included in our DPAs with each provider.
Depending on your jurisdiction, you may have the right to access the personal data we hold about you, request correction or deletion, object to processing or withdraw consent, and lodge a complaint with your supervisory authority.
To exercise these rights, contact us at privacy@raidu.com. We respond within 30 days for GDPR requests (extendable to 60 days with notification) and within timelines required by your applicable law.
Cookie retention is set on each cookie above. Data collected through cookies is retained per our internal Data Retention Schedule:
We review this policy at least annually and whenever we add, remove, or change a tracking technology on raidu.com. Material changes are announced by updating the Effective Date at the top of this page and, for substantial changes, by a banner on the website for 30 days.
Privacy Lead: Ali Sarafzadeh
Email: privacy@raidu.com
Postal: Raidu Inc., 134 N 4th St, Brooklyn, NY 11249, USA
